Delivery Information

Shipping Methods

 Shipping Method

Shipping Fee

Net Order Amount (RM)

Delivery Time (Business days)

East Malaysia

less than RM300

1 kg RM 25

>  1kg, add RM 5/kg

 

             3-5

RM300 or above

FREE

West Malaysia

Any Orders

FREE

Please note: Delivery time cannot be estimate for the off-shore island and some of the remote districts

(Please contact our customer service email @ lydiateo.yanyutang@gmail.com for more details or whatapps @ 012-6855504)

 

SHIPPING METHOD

Yan Yu Tang currently uses GDex Express for deliveries in West and East Malaysia. Pos Laju for overseas destinations.

Overseas

If products are shipped to areas out of Malaysia, surcharges may be required, such as taxes,  registration fee or import license application; these chargers or requirements for application differ for every shipped destination, for any enquiry pls email to lydiateo.yanyutang@gmail.com, leave your order number, shipping address, or e-mail address and telephone number and we will contact you as soon as possible for shipping quotes

Free Shipping

For delivery addresses within Malaysia, free shipping will be provided for all order sizes of RM300 for west Malaysia, and free shipping for east Malaysia

  

Delivery time

 

Order will be proceeded by next business day and dispatched on the following day while payment is verified. However, since order processing cut-off time at 3p.m. daily for logistic arrangement purposed, and therefore payment verified beyond cut-off time will be proceeded by next business day afterwards. Please note that Yan Yu Tang business hours from Monday to Friday, 9am-5pm (MY GMT +8 / excluding public holidays).

Yan Yu Tang strive to provide efficiency and soonest delivery service to customer but while delivery time may vary from customs issues, logistic arrangements, weather and seasonal holiday (i.e. Christmas, Chinese New Year, Easter). Yan Yu Tang has no control over and not able to responsible for any delays.

"First-time Purchase" reminder:
Order processing time may be slightly longer due to the payment verification process with bank for security control and fraud protection reason. To review your order status, please simply login to "
my account".

Yan Yu Tang reserves the right to amend the shipping methods and shipping fee and terms and conditions at its own discretion without any prior notice.

SHIPPING METHOD

Yan Yu Tang currently uses GDex for deliveries in Weast and East Malaysia or POST LAJU for overseas destinations